Privacy Policy Last updated: 24/02/2024
We, referred to as “Us” or “Our,” are dedicated to safeguarding your Personal Data and privacy.
This Privacy Policy explains how we manage, collect, store, and use the information you provide in connection with the website AlphaTrade AI (the “Website”).
We pledge to uphold the following principles:
•To ensure transparency in the collection and processing of your Personal Data:
We prioritise keeping you fully informed so you can make educated decisions regarding how your Personal Data is used on our Website or when engaging with a third-party trading platform. To achieve this, we use various methods to provide relevant details on how your Personal Data is processed, ensuring this information is timely and accurate.
If we must provide you with specific information, we will do so at the appropriate time and place.
We are also ready to answer your questions and provide clarification, subject to legal limits. For this purpose, feel free to reach out to us at: [email protected]
•To process your Personal Data exclusively for the purposes outlined in this Policy:
The purposes for which we may process your Personal Data include, among others, making the Website available to you and connecting you with third-party trading platforms (the “Services”), improving your Website experience, refining the Services, safeguarding Our rights, performing business operations that support the Services, and complying with legal and regulatory obligations.
Additionally, We process Personal Data to understand your needs and preferences better.
•To allocate substantial resources to honour your rights regarding your Personal Data:
We commit significant resources to ensure you can exercise your data subject rights. You may contact us at any time to review, amend, delete, restrict, or transfer your Personal Data. We will act on your requests according to the law.
•To safeguard Personal Data about you:
Although absolute security cannot be guaranteed, we employ a wide range of technical and organisational measures to ensure your Personal Data is protected.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data we collect, how we collect it, how we use it, how it is shared, and how it is protected and processed.
“Personal Data” refers to any information that identifies or can identify an individual, directly or indirectly, in combination with other information available to us.
“Processing” includes any operation performed on Personal Data, such as collection, storage, use, retrieval, dissemination, restriction, erasure, or destruction.
Our Services are intended for a general audience and not targeted at children under 18. We do not knowingly collect or allow participation from individuals under 18. If we learn we have collected such data, we will delete it promptly.
2. When Do We Collect Personal Data About You?
We collect Personal Data when you use the Services, interact with our service channels, or visit the Website. Sometimes, you provide this information directly; in other cases, we collect it by analysing your usage or receiving it from third-party partners.
3. No Obligation To Provide Personal Data To AlphaTrade AI And Its Implications
You are not obligated to provide Personal Data. However, failing to do so may prevent us from offering the Services or cause the Website to malfunction.
4. What Types of Personal Data Do We Collect?
Personal Data collected during Website visits: This may include activity logs, IP address, time and date of access, pages viewed, crash reports, browser type, and device information. Some of this data may not identify you personally.
Personal Data you voluntarily provide: such as when you engage with a third-party trading platform through us.
Personal Data for trading submission: your full name, phone number, and email.
5. The Objectives for Processing Personal Data and Their Legal Foundations
AlphaTrade AI handles your Personal Data only when a legitimate legal basis exists. These bases may include:
- Your consent — for example, when you provide data to be forwarded to a third-party trading platform.
- Legitimate interests — such as enhancing Services or addressing legal matters.
- Legal obligations — when laws require data processing.
If you need clarification on how processing serves AlphaTrade AI’s legitimate interests, please contact us.
Below is a summary of processing purposes and their legal foundations:
| Objective | Legal Foundation | |
| 1 |
To forward your information to third parties upon request We may gather Personal Data to forward it to third-party partners when you explicitly request it. |
Your consent |
| 2 |
To address inquiries and requests Processing Personal Data is necessary to respond to any Service-related questions. |
Legitimate interests |
| 3 |
To fulfil legal responsibilities We process Personal Data to comply with legal requirements. |
Legal obligation |
| 4 |
To enhance Our Services This may involve analysing crash logs or malfunction reports. |
Legitimate interests |
| 5 |
To prevent fraud and misuse of Services |
Legitimate interests |
| 6 |
To support operational activities Includes back-office processes, planning, and oversight. |
Legitimate interests |
| 7 |
To conduct analyses, including statistical evaluations |
Legitimate interests |
| 8 |
To protect rights, interests, and assets This includes defending legal claims or adhering to contracts. |
Legitimate interests |
6. Transfer Of Personal Data To Third Parties
AlphaTrade AI may disclose Personal Data to service providers assisting with hosting, analytics, storage, diagnostics, and similar services.
If you request it, we may transmit your Personal Data to third-party trading platforms, which will then handle your data according to their privacy policies.
AlphaTrade AI may also share Personal Data with affiliated entities and business partners who help enhance our services.
We may disclose Personal Data to authorities if required to protect rights, comply with laws, or pursue legal claims.
Additionally, Personal Data may be shared with potential investors, buyers, or lenders during corporate transactions.
7. Cookies and Third-Party Services
We may use third-party analytics or advertising services that utilise cookies or similar technologies, each governed by their own policies.
Cookies are small text files placed on your device to collect behavioural information, enhance user experience, personalise content, and support analytics.
Some cookies are session-based and expire when you close your browser. Others are persistent and remain until their scheduled expiration.
Types of cookies:
The cookies we may use fall under these categories:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
Essential for navigating the Website and enabling requested features. They allow smooth content delivery, page navigation, and access to resources. |
May collect login and session details. Removed when the browser is closed. |
| Functionality Cookies | Help recognise returning users and remember preferences. | Persist after browser closure until expiration. |
| Performance Cookies | Collect aggregated statistics and analytics to improve Website performance. | Data is anonymised; validity may vary. |
Blocking and Removing Cookies
You can adjust browser settings to manage cookie behaviour. Instructions are available for:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Disabling cookies may affect Website functionality.
ONLINE TRACKING NOTICE
THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
AlphaTrade AI will retain Personal Data as long as necessary to fulfil the purposes in this Policy or comply with laws.
We may share your information with third-party trading platforms for 12 months and, with your consent, extend this period.
We regularly review stored Personal Data to ensure it is still required.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your data may be transferred internationally. In such cases, AlphaTrade AI will apply safeguards to protect your Personal Data.
For EEA residents, transfers occur only under recognised safeguards such as adequacy decisions, binding agreements, or EU-approved Standard Contractual Clauses.
For more information, contact us at: [email protected]
10. Protection Of Your Personal Data
We implement technical and organisational measures to secure your Personal Data against loss, misuse, unlawful access, or destruction.
However, no online transmission is fully secure, and we cannot be held liable for breaches outside our reasonable control.
11. Links to Third-Party Websites
The Website may contain links to external sites. AlphaTrade AI does not govern these sites or their privacy practices. We encourage reviewing their policies before sharing Personal Data.
13. Your Rights Regarding Your Personal Data
You have the right to request access, correction, deletion, and restriction of your Personal Data, as well as to object to processing and request data portability.
EEA Residents:
You may exercise rights including access, correction, erasure, restriction, portability, objection, and withdrawal of consent. Requests can be submitted via email.
Right of Access
You may request confirmation of whether your Personal Data is processed and receive a copy, subject to limitations protecting others’ rights.
Right to Rectification
You may request correction of inaccurate or incomplete Personal Data.
Right to Erasure
You may request deletion of Personal Data under certain conditions, such as when it is no longer needed or consent is withdrawn.
Right to Restrict Processing
You may request restricted processing when accuracy is contested, processing is unlawful, data is no longer needed, or objections are raised.
Right to Data Portability
You may request your provided data in a machine-readable format and request transfer to another organisation.
Right to Withdraw Consent
You may withdraw consent at any time.
Right to Object
You may object to processing based on legitimate interests or for direct marketing.
Right to Lodge a Complaint
You may file a complaint with a supervisory authority within the EU.
Requests will be handled within one month, with possible extensions for complex cases. Excessive requests may incur a reasonable fee.
We may request identity verification when necessary to process your request securely.
12. Updates To This Policy
We may modify this Policy from time to time. Updated versions will be posted on the Website, and for significant updates, we will use appropriate communication methods. All changes apply once published unless stated otherwise.